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How To Verify Your Account At An Online Bookie For Sports And Races?

How to verify your account at online bookie for sports and races
How to verify your account at online bookie for sports and races

When you join any online bookie for sports and races in Australia, the online bookie want you to join them,  first register yourself as a player and open your bookie  account with real money to place your bets. To open your real money bookieaccount obviously you need to fund the casino with real AU dollars.

You can choose so many Australian-friendly deposit methods at the online bookie banking page. You can make a deposit with PayPal, Credit or Debit Cards, Ewallets like Neteller and various other prepaid cards or instant money vouchers. The minimum deposit at the online casino varies from online bookie to another one but generally, it is between $5- $25.

Once you make a deposit the cash by any of the payment modes you are ready to place your bets at the online bookie for races and sports.

Before that at the time of registration online bookie in Australia verifies your details. This means the online bookie want you to prove:

  • That you are a genuine player
  • Your banking details are true
  • Your ID proof shows your place of residence
  • Your age is above 18 years old

To prove all the above you need to send certain documents to the online bookie so that they can check your identity.

Note that in case you don’t sent the documents to verify your casino account at the time of registration and start placing bets, the online bookie will not object to your playing but wont let you withdraw your wins.

So to make a withdrawal of your wins at races and sports they want to verify your account. At the time of withdrawal thus you need to send your details to the bookie  to verify yourself and prove that you are a real player at their betting site.

How to verify your account at Betfair betting site?

Betfair exchange
Betfair Exchange

Verification is the mandatory process is required by Betfair to comply with licensing and responsible gambling initiatives.

Betfair require all new customers to verify the identity of their account within 14 days of registration. Until your Identity is verified you can still use the Exchange but some restrictions are in place.

If you don’t verify then you are not able to withdraw your funds

Also your account will be temporarily suspended for 14 days after you join the bookie until you are verified.

If you verify then you can always withdraw funds.

You also have full control over your account and funds after verification of your account.

As you can see, the benefits of completing your identity verification process have obvious appeal.

There are two methods of verifying your identity at Betfair


The first try happens behinds the scenes. When you join Betfair it automatically attempt to verify your identity electronically.

Most new accounts are verified in this way, and you will receive an email to let you know that you are verified as soon as it happens. Automatic verification can take up to 24 hours, but usually happens within a few hours.


If Betfair cannot verify you electronically, it  will let you know via email. The process is simple. Just follow the instructions and send them a copy (or clear photo via your smartphone) of one document below:

  • Passport
  • Driving Licence
  • National Identification Card
  • Citizenship Certificate

You can email this document through to service@betfair.com.au.

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How to verify your bookie account at Bet365?

Bet365 bookie
Bet365 bookie

At Bet 365 there are two ways to verify your account:

  • KYC
  • Postal verification

1. KYC

Documents required for KYC verification

Bet365 may ask you to provide a copy of photographic ID such as a copy of your passport, ID card, driving licence or a document confirming your residential address such as a utility bill. 

All copies of personal identification must contain photographic ID and should clearly display your full name, date of birth and have a valid document expiry date. Note, if your identity document has an expiry date on the back this will also need to be included.

At Bet365 you have to submit your documents using the upload facility in the Know Your Customer section of the website, and they aim to review your documents within 48 hours. Once the review is complete they will notify you by email.

However  be aware that due to high volumes, any documents sent in by email it can take up to 7 days for them to review. Once the review is complete they will notify you by email.

When logged in, the Know Your Customer section can be accessed via the Services  drop down menu in the top right corner > Members > My Account > Know Your Customer, alternatively, if logged in on a computer, it can be accessed here.

Here also verification must be completed prior to being able to make a withdrawal.


For postal verification your unique Postal Verification Code (PVC) is posted to the address registered to your bet365 account and can take between 7 to 10 working days to arrive. You can visit their Know Your Customer page to enter your PVC by following the on-screen instructions.

In order to verify the source of the funds you use to bet with, Bet365 may ask you to provide additional information and documentation that shows you have sufficient funds to support your gambling activity. This might include information such as your occupation and salary, supported by documentation such as a copy of your bank statement or payslip.

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How to verify your online account at Palmerbet?

Palmerbet Bookie

To comply with the Commonwealth Anti-Money Laundering and Counter-Terrorism Financing Rules Instrument 2007 (No. 1), Palmerbet is required to perform mandatory Identification validation on all registered customers within 14 days of opening an account.

You can verify your identity in one of three ways:


Palmerbet uses the secure service of VIX Verify (also known as GreenID) to provide an assessment of whether the personal information provided matches (in whole or in part) personal information contained in a credit information file in the possession or control of the credit reporting agency to assist in verifying your identity.

GreenID will compare and validate the name, DOB and address registered on your Palmerbet account against several databases.

If you are successful you will receive a confirmation email and your account will have a verified status.

If you are unsuccessful your account will remain unverified until you complete your verification by completing one of the below methods.


If your identity hasn’t been automatically approved by the GreenID verification process, you can manually verify your identity via the online method. Simply login to your Palmerbet account, navigate to “My account” and click ‘Verify Account Now‘.

If you are unsuccessful or are having difficulty completing this, you will need to verify your identity by providing documents outlined below:


Palmerbet documents for verification
Documents required by Palmerbet for verification

Send your Identification Documents to Palmerbet through one of the following:

  • Email: contact@palmerbet.com
  • Post: PO Box 1036, Cronulla, NSW, 2230

Once submitted, allow up to 48 hours for customer service to review.

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Sometimes you need to verify that the payment method you used is yours as well. Let’s take a look at how to do that:

Payment MethodHow to verifyRequirements
Credit or Debit CardA photo of the cardThe 4 first digits and last 6 of the card number, the expiry date and your name
E-WalletPhoto or screenshot of your account when logged inYour name, payment method account ID
Bank AccountRecent bank statementYour name and the bank logo

Prepare any necessary documents before you get a request to verify (Valid ID, recent utility bill, etc). Always read the instructions properly when asked to verify your account. Make sure that it is easy to see the required data in your photos. Also Double-check that your information in your account is correct (If you moved update your address)

Finally, note that never use a payment method in someone else’s name or let someone else use payment method in your name. Also never send documents to anyone who asks by email, make sure that it is actually from the bookie to verify your online bookmaker account.

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